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Fallon Clinic Receives Occupational Health Services Award
WORCESTER, Mass., June 21, 2005 — Corporate Health Resources, Inc., a national provider of third-party administrator for occupational health services, has chosen Fallon Clinic as a Top Ten provider of occupational health services for 2004. The award, now in its seventh year, is based on a rigorous set of metrics that reflect both the quality of Fallon Clinic’s patient experience and the group practice’s efficiency in communicating with the administrator Corporate Health Resources and its clients.
“We have built a large, stable network of occupational health service providers over nearly 20 years, with a focus on finding those who share our goal of making the patient experience as easy and enjoyable as possible,” said Karen W. Cohen, RHIA, president of Corporate Health Resources. “We follow up after every visit — and we administer about 22,000 exams a year — and ask patients how things went. Feedback on Fallon Clinic is always very positive.”
To determine who takes top honors each year, Corporate Health Resources evaluates each facility in its nationwide network for performance in the following areas:
- Completeness of medical records
- Timely reporting of results to CHR
- Timely return of complete and original records to CHR
- Courteous and professional staff
- Positive feedback from examinees to CHR
- Reasonable fees
“Corporate Health Resources has a national reputation for demanding excellent care and service quality on behalf of its employer clients,” said Dr. Robert Swotinsky, chair of Fallon Clinic’s Occupational Health Department and a nationally known expert in occupational medicine. “Top 10 recognition for Fallon Clinic is quite an honor and a testament to the commitment of our staff.”
Fallon Clinic offers a comprehensive array of services, including preventive care, pre-placement and annual surveillance exams, drug and alcohol testing, medical management and treatment for on-the-job injuries, return-to-work exams, physicals for fire and police departments as well as the Federal Aviation Administration and the U.S. Department of Transportation, and support for workers’ compensation case. Services are available at locations in Framingham, Worcester, Westboro, Auburn and Leominster, and clinicians travel to companies and nursing homes to provide flu shots, check-ups and other services.
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